SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WomanlyCurves (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://womanlycurves.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Dress is so pretty & comfortable! Shipping was very quick! Would definitely order from again!
Light and airy, a perfect summer dress. I am 5' 1" and the dress came down close to my ankle. There is no stretch to the fabric, so make sure to size up, if you want some wiggle room. I normally wear a Large, but purchased an XL and it fits comfortably. If I had gone with my usual size, the dress may have fitted me a bit snug.
Love the fabric, so flowy! Thanks again for the amazing service.
This dress is so cute. The seller shipped extremely fast. I probably could have ordered a medium it is a little large in top but I can add a snap closure. ( 36c) I will probably order more colors.
Love it!! Very soft, flows BEAUTIFULLY, and fits very well. It’s a great length too! And arrived right on time, 2 days before I needed it. Felt beautiful and confident wearing it!
I was a little iffy about the item seeing that the seller isn't as popular and I am so glad I put a little faith on this business and I am surprised at how cute and well made this dress is! it came 3 days after my order and in perfect condition. I approve of the quality, I did make sure it was the fabric I liked, breathable and not shrinkable. Thank you for the amazing and lightning fast delivery. Will be buying again here again.
Beautiful and light weight dress, flows nicely, well made. Definitely wanting same one but different color 😊 thank you!!
Better than what I was expecting! Well made, perfect fit and color, nice material! Will be purchasing more from this shop! Love the dress! Thank you!
Such a soft, pretty dress!! Fast shipping too-I’ll definitely be back again!
Absolutely beautiful!! It’s comfortable and really pretty! I wore is for Easter Sunday morning church and then family party after that and I loved it. The material does wrinkle really fast though.
Dress is beautiful. The seller was very understanding and helped on what size I should get. Thank you so much and will be buying from here again!