SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of WomanlyCurves (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://womanlycurves.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This is the summer dress I have been searching for, and it arrived quickly. The fabric is light weight and washed well. I don’t need any special bra. The length is just right. There are pockets. The slightly boho style is appropriate for running around in flip flops or dressing up with heels.
This dress is beautiful! When you walk in it, the fabric is so light and the dress just flows beautifully. This will be perfect for my trip to Mexico! I’m 5’8” and approx 185 lbs. I ordered a large and at first I thought it might be too big but with the drawstring, it fits perfect!
Wow. This was 100% an impulse purchase, and I’m insanely happy. It’s adorable, comfortable, and well made. I’m obsessed! It will be an absolute miracle if I don’t buy several more before the summer is over… I suppose one more couldn’t hurt ;)
I got two dresses at once from this seller and they are both gorgeous. Love the color on this one, and the pockets!!! I’m very tall (6’0”) and will probably have to add a few stitches to the slit in this one, but I am so atypically tall that I’ve come to expect this sort of alteration. Gorgeous!!! Highly recommend.
I ordered this dress right before moving and forgot to put my new address in. I reached out to the seller and she expedited the shipment to arrive at my old house before I moved!excellent communication. The dress is beautiful and so soft and a perfect fit.
The dress is exactly as pictured. What I love best, in addition to the color and print, is that the arm holes aren't too big. I find that when I order a sleeveless dress, many times the armholes are too big and require me to wear a tank top underneath. Not this one! Five stars for it being exactly as pictured, good quality, fast shipping and reasonably-sized arm holes :)
This is good summer wear material. Because of the drawstring at the waist it fit perfectly. I am 230 lbs and 5'7". I am happy with my purchase.
Beautiful dress, perfect for a casual beach wedding. Material was light. Love the pockets!
The dress is beautiful, fits great and made very well. I loved how the seller was quick to respond to my questions and made great suggestions.